Learn about:

- Payment schedules and timelines

- Payout methods and options

- Common payment issues and solutions

 How are payouts processed on the platform?

Payouts on our Mentoring for Youth digital platform are facilitated through three distinct payment methods tailored to different regions. We utilise Stripe Connect for Europe and America, PayPal for America, Europe, and other regions where PayPal is available, and Cinetpay along with mobile money specifically for Africa.

 1. Stripe Connect Payouts (Europe and America)

- How do I receive payouts using Stripe Connect?

  - Payouts through Stripe Connect are automatically transferred to your designated bank account linked to your profile.

- Are there any fees associated with Stripe Connect payouts?

  - Stripe Connect may have standard processing fees that apply. Please refer to Stripe's official website for detailed information on fees.

 2. PayPal Payouts (America, Europe, and select regions)

- How can I set up PayPal for receiving payouts?

  - You can easily link your PayPal account to your profile for seamless payouts.

- Are there any restrictions on PayPal payouts?

  - PayPal payouts are available in America, Europe, and other regions where PayPal services are accessible.

 3. Cinetpay and Mobile Money Payouts (Africa)

- How do Cinetpay and mobile money payouts work for users in Africa?

  - Payouts through Cinetpay and mobile money are processed to your specified account or mobile wallet in Africa.

- Are there any specific requirements for Cinetpay and mobile money payouts?

  - Cinetpay and mobile money options are tailored to users in Africa, ensuring efficient payout processing within the region.

 General Payout Information

- Can I choose my preferred payout method?

  - Users have the flexibility to select their preferred payout method based on their location and the availability of payment options.

- Are there any minimum payout thresholds?

  - Minimum payout thresholds may apply depending on the payment method. Please check the platform for specific details.

- How often are payouts processed?

  - Payouts are typically processed on a regular schedule to ensure timely disbursement of funds to mentors.

Our diverse range of payment methods suited to various regions, we strive to provide a convenient and effective payout experience for all users on our Mentoring for Youth digital platform. Should you have any further inquiries or require assistance with payouts, do not hesitate to reach out to our support team for personalised assistance.